The core activity of CRIXP Corp. is the development, implementation and support of Customer Relationship Management (CRM) solutions, particularly the open-source platform openCRX. This also includes providing services such as business analysis, solution design, implementation, integration, training and support for companies that want to use openCRX.
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Enterprise-class private cloud with Customer Relationship Management, calendar and issue-tracking functions; open-source solution, as a basis for customer-specific installations and extensions.
Business Analysis
Analysis of business processes and their interaction with CRM applications; specification of functional requirements and identification of potential areas for optimization and automation.
Solution Design
Conceptual design of CRM solutions, development of a shared technical language, modelling of business logic and creation of individual blueprints.
Implementation / Integration
Integration of openCRX with relevant systems; definition of the integration strategy for the customer's environment in collaboration with IT specialists.
Training and Support
Training and support for new projects and existing installations; accompanying process and system changes in ongoing CRM operations.
Project Management
Assumption of project management for CRM projects; steering of implementation until successful completion.
Ready-to-go customized openCRX software packages
Development and delivery of prebuilt openCRX packages, customized for customers, with UI customization, code tables, wizards, reports, importers, exporters and adapters.
Turn-key installations
Turn-key installation and deployment of openCRX in existing IT environments, including application server, database and security integration, as well as performance tests and tuning.
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