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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,110 companies indexed · Last updated: today
DirectoryIT & CommunicationSoftware DevelopmentZurichEnterprise Bot GmbH
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Enterprise Bot GmbH

Summary

About the company

Enterprise Bot GmbH develops and provides a conversational AI platform for contact‑center automation and agent assist. Its product suite includes Agentic AI, voice bots, chatbots, email‑response automation and live‑chat, with omnichannel integrations, security controls and compliance features.

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Products & services

Industry:Software Development
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12
Conversational AI Platform
AI platform for contact centers with a chatbot, email automation, live chat, voice bot and agent assist for voice-, chat- and email-based customer requests.
Knowledge Management
AI-supported knowledge management with ChatGPT and DocBrain to use PDFs, wikis, SharePoint, Confluence, TOPdesk, intranet or website data; including integration into core systems.
AI-Powered Chatbot
Chatbot for customer interactions and request handling with multilingual functions, seamless integrations and customization without programming.
AI-Powered Voice Assistant
Voice bot for automated phone requests with efficient triage, authentication, real-time routing and support without additional staffing.
AI-Powered E-mail Support
Email automation for support requests with faster processing and omnichannel customer communication.
AI-Powered Agent Assistant
Agent assist with real-time guidance, context-based recommendations, live transcription and automated follow-ups to increase productivity in support.
Agentic AI
End-to-end process automation with autonomous AI agents, tool calls and MCPs for complex workflows and real actions.
Digital Employee
Digital employee for ITSM and HR to handle employee requests such as vacation requests, password reset and access requests via integrations with SAP, Workday and ServiceNow.
Retail AI
AI assistant for retail to handle customer inquiries and provide cross-channel support in customer service.
Insurance AI
AI solution for insurance to automate customer interactions and support processes in the insurance environment.
Finance AI
AI solution for banking and wealth management with automated customer interactions and support processes.
Healthcare AI
AI solution for healthcare to support patients and internal requests through automated dialogues and assistant functions.
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Location

Dufourstrasse 22
8008 Zurich

At a glance

Legal form
Limited Liability Company
UID
CHE-334.071.614
Founded
2017 · 9 years
Last commercial register change
May 2, 2025
Employees
1 to 10

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