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DirectoryBusiness & Technical ServicesCoaching & Personal DevelopmentBaselFH Management & Consulting GmbH
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FH Management & Consulting GmbH

Summary

About the company

The core activity of FH Consulting is the automation of business processes, particularly in the areas of sales, support, scheduling and relationship management, with the goal of helping companies to work more efficiently, build trust with potential customers and deepen existing customer relationships.

AI-generated
Offering

Products & services

Industry:Coaching & Personal Development
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Management Consulting
IT Consulting & Services
✓ Offered7
Process automation (Xpert-Individual)
Custom automation of business processes, technical interfaces and workflows, integration of CRM, accounting, email marketing and other systems, consulting, design and implementation.
Customer service automation (Xpert-SupportEngine)
AI-driven customer service automation, faster response times, multilingual support, routing of complex requests, integration with CRM, mailings and chatbots.
Review management automation (Xpert-TrustBuilding)
Automated review requests by email, SMS or messenger, setup and optimization of Google and review profiles, monitoring and control of review dynamics.
Customer retention automation (Xpert-Relations)
Automated, personally engaging communication to maintain relationships across multiple channels, including strategy, workflow design, monitoring and feedback optimization.
Appointment management automation (Xpert-Meeting)
Online appointment booking, automated appointment preparation, calendar synchronisation, reminders and individual pre-information for customer contacts.
Lead follow-up automation (Xpert-Follow-Up)
Automated, personally engaging follow-up processes for leads, business card scanning and lead import, tracking of opens and clicks, scoring and prioritisation.
Onboarding automation (Xpert-OnBoarding)
Automated customer onboarding with a personal touch, structured introduction after purchase, texts, videos and modules in the company’s design and tone of voice.
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Location

Klybeckstrasse 141
4057 Basel

At a glance

Legal form
Limited Liability Company
UID
CHE-220.178.085
Founded
2020 · 6 years
Last commercial register change
November 6, 2024
Employees
1 to 10

Knowledge

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