häsler - it provides consulting and support services for the IVU.suite used by public transport operators, including parameterization, data maintenance, software installation and training.
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Industry:IT Consulting & Services
✓ Offered10
Consulting and support
Quick expert help by phone or on site when introducing new program modules, parameterising pay rules, additional data and application questions.
Training
Training of new employees and refresher training for existing employees for route, rotation and duty planning, staff scheduling, as well as statistics and pay and evaluation rules.
Software installation
Installation of the software on individual workstations as well as on servers in a network, including support for commissioning.
Quality assurance before releases
Support for quality assurance prior to commissioning new releases in ongoing operation.
Creation of requirements specifications
Creation of requirements specifications for operational-specific adjustments to the planning software and the associated processes.
Project takeover
Take over small projects to relieve staff in day-to-day operations.
Data maintenance and parameterisation
Basic parameterisation and ongoing maintenance of duty roster parameters, account rules and pay rules for IVU.suite.
Implementation support for staff scheduling
Support for the introduction of staff scheduling, including parameterisation of pay and evaluation rules and accompanying training.
Support for route, rotation and duty planning
Support with route planning, rotation planning, duty planning and optimisation of duty rosters in daily operations planning.
Support via TeamViewer
Remote maintenance via TeamViewer after installing the tool and providing the ID for remote access.
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