IKEA AG sells furniture, home furnishings and accessories for different rooms in the home. The company also offers services such as delivery, assembly, planning and product support, together with a range of kitchens, lighting, textiles and household goods.
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Offering
Products & services
Industry:Retail - Furniture
✓ Offered7
Furniture and Home Furnishings
Furniture for living room, bedroom, kitchen, bathroom, office and outdoor use, plus storage, lighting, textiles, decoration and household goods.
Planning and Consultation Services
Planning service, planning check, online planners, IKEA Kreativ, interior advice and Business Interior Design Service for private and business spaces.
Delivery, Click & Collect and Van Rental Service
Delivery service, Click & Collect at pick-up points, app-based pickup, and van rental service for transporting purchases home.
Assembly, Installation and Removal Service
Furniture assembly, kitchen and bathroom installation, kitchen measuring service, spare parts, returns, disposal and recycling of old furniture or electrical appliances.
Customer Service, Returns and Warranty
Customer service, self-service, order tracking and management, returns and claims, warranties, product support, FAQs and digital accessibility.
IKEA Family and IKEA Business Network
Membership programmes with offers, inspiration, discounted services, exclusive benefits, invoice payment, purchase overview and receipt conversion for business customers.
Swedish Restaurant and Bistro
Swedish restaurant, Swedish bistro and Swedish food market with hot meals, snacks, drinks and Swedish specialties in the store.
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