The core activity of Kleber Group is consulting travel, lifestyle and luxury companies in the areas of marketing, communication and sustainability. They offer tailored 360° strategies that combine customer experience (CX) and digital solutions to deliver seamless communication and measurable results.
Strategies based on data analysis and research, benchmarking, competitive analysis and project management for the entire customer journey.
PR, Communications & Crisis Management
PR, communications and crisis management; visibility across all channels, media relations, coverage, as well as reputation and crisis communications in the DACH market.
Digital Marketing, Social Media & Influencer Marketing
Content for social media and digital platforms, community management, influencer partnerships, SEO and brand presence on owned media.
Trade Marketing & Representation
Trade marketing, market analysis, collaborations with tour operators, OTAs and travel partners, as well as representation in target markets.
Customer Experience & Loyalty
Customer-journey and CX/CRM-oriented measures to personalize interactions, retention and growth across all touchpoints.
Advertising & Media Planning (CDP)
Media planning and buying, promotions, advertorials, and data consolidation on customer data platforms for targeted audience outreach.
Cross Marketing & Broadcast Film
Cross marketing, partner campaigns and audiovisual content production to present destinations, products and services.
MICE & Corporate Travel
Strategies for MICE and corporate travel, offer definition and marketing through suitable channels to reach business and group travellers.
Sales Support
Sales support for hotels with lead generation, relationship building with tour operators and corporate customers, contract negotiations and revenue management.
Luxury Travel PR, Marketing & Sales
PR, marketing and sales services for luxury travel, luxury destinations, hotels, resorts, flight and yacht providers, as well as branded residences.
Destination Development & Positioning
Development and positioning of emerging and established destinations, hotels and tourism companies through branding, market analysis and campaigns.
AI-powered tourism and content solutions
AI video creation, S-Buyer, KognAitive and other AI-based solutions for content production, profile analysis and efficiency in the tourism sector.
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