The core activity of Loway is the development and provision of software solutions for call centers, particularly for measuring and improving the performance of call centers based on the Asterisk PBX platform. The solutions include products such as QueueMetrics, WombatDialer and QueueMetrics-Live, which enable call centers to measure, analyze and improve their performance.
AI-generated
Offering
Products & services
Industry:Software Development
✓ Offered7
QueueMetrics
Asterisk call-center software suite for performance measurement, statistics, reporting, and real-time monitoring; with API integration, campaign control, and security and audit features.
WombatDialer
Scalable dialer software for Asterisk-based PBX systems; with automatic dialing, campaign management, various dialing modes, and HTTP API integration.
QueueMetrics-Live
Cloud-based SaaS version of QueueMetrics for Asterisk contact centers; includes installation, agent pages, live monitoring, and usage-based monthly billing.
QueueMetrics for Microsoft Teams
Analytics and monitoring solution for Teams telephony; with over 200 metrics, queue reports, direct and outbound calls, voicemails, APIs, and customizable reports.
Call Center Suite Bundle
Bundle of QueueMetrics and WombatDialer for Asterisk call centers; with monitoring, reporting, automated dialing, telemarketing features, voice conferencing, and support.
Customized Solutions
Tailored services for call center analysis and monitoring; including initial analysis, customer-specific adaptation, and implementation aligned with business needs and budget.
Training Programs
Online training for QueueMetrics and WombatDialer; introductory courses covering installation, basic configuration, and creation of calling campaigns, optionally also customized to the customer.
Outbound Leads by COHAGA
Looking for direct email addresses and phone numbers?
Leadhub delivers verified contact details and decision-makers from over 750,000 Swiss companies — management, procurement, marketing, HR.