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DirectoryIT & CommunicationSoftware DevelopmentNeuhausen Am RheinfallMellex AG
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Mellex AG

Summary

About the company

Mellex AG develops and provides SAMFEX, a back-of-house service and maintenance management software for hotels and related building operations. The platform supports engineering, housekeeping, global asset management, food & beverage and guest service workflows and can be adapted for broader facility management use.

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Offering

Products & services

Industry:Software Development
✓ Offered9
Hospitality & Facilities Software
One Platform for hotel operations and facility operations with Housekeeping, Guest Service, Food & Beverage, Engineering, Asset & Inventory Management, Energy Management as well as Security & Compliance.
Engineering and maintenance management
Structured work-order management, preventive maintenance planning, inspections, spare-parts tracking, budget control and compliance documentation for hotels and facility environments.
Housekeeping management
Room status, attendant assignments, task prioritisation, DND/MUR integration, deep-clean scheduling, quality scoring, lost & found and performance tracking for hotels.
Asset and inventory management
Manage fixed assets, loose inventory, spare parts and consumables, locate them and link them across the lifecycle with maintenance, purchasing and finance processes.
Guest service management
Guest requests, luggage handling, complaints, amenities and service coordination between front office, housekeeping, engineering and F&B in a mobile workflow.
Food and Beverage management
In-room dining, breakfast management and minibar management with PMS integration, automatic posting and tracking of ordering and charging processes.
Energy management
Integrate meter data for electricity, water, gas and other media, visualise and monitor consumption in real time, detect anomalies and trigger automations.
Security and compliance management
Lost & Found, digital security and hygiene rounds as well as Safety-Compliance documentation with audit-ready reports and DSGVO-compliant documentation.
Inspection documentation
Digital administration of inspection intervals, maintenance dates and evidence including reminders, audit-proof documentation and export for equipment and systems.
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Location

Querstrasse 5
8212 Neuhausen Am Rheinfall

At a glance

Legal form
Corporation
UID
CHE-301.658.698
Founded
2011 · 15 years
Last commercial register change
June 17, 2021
Employees
1 to 10

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