NOVALIB SA is an IT service provider offering managed services for small and medium-sized enterprises. Its services include infrastructure and cloud solutions, Microsoft 365 management, backup and disaster-recovery, cybersecurity (including EDR and email protection), IP telephony, and network/Wi‑Fi deployment.
Customised IT support contract, preventive and corrective maintenance of the infrastructure, on-site presence monthly, bimonthly or quarterly in Geneva and Vaud.
Managed services
Management and maintenance of the IT infrastructure and applications, regular system updates, availability, security and compliance with regulatory requirements.
Project service (PMO)
Handling of IT projects, kick-off for defining scope, methodological follow-up inspired by PMI/PMP, steering the scope, the actions and the expected outcome.
IP telephony
Professional telephony with call forwarding, call queue, waiting message, opening-hours announcement and programming of closures and public holidays.
Business internet access
Internet access for businesses with availability and security suited to operations, offered under the NovaCom offer.
Wi-Fi network
Set-up and management of Wi-Fi for business, delivery of access points and operational installation at the specified locations.
Video conferencing
Meeting room equipment with video conferencing systems compatible with Microsoft Teams and Zoom.
Data backup
Daily backup of all data in a secure data center in Switzerland.
Disaster recovery plan
Design and maintenance of a failover infrastructure to restart business applications when needed.
IT security
Installation and monitoring of antivirus, antimalware and antiransomware protections for PCs and servers.
EDR security
Ongoing and automated protection of PCs and servers against known threats, with isolation of compromised devices.
Microsoft 365
Microsoft 365 productivity suite with Office, Exchange, Teams, OneDrive, SharePoint, Power BI, Power Apps and Power Automate.
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