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DirectoryIT & CommunicationIT Consulting & ServicesZurichPegasystems AG
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Pegasystems AG

Summary

About the company

Pegasystems AG provides an AI‑powered platform for enterprise transformation, offering workflow automation, AI decisioning and CRM applications. It delivers solutions to automate business processes, personalize customer interactions and modernize legacy systems, and offers consulting, partner services and training.

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Offering

Products & services

Industry:IT Consulting & ServicesSoftware Development
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Pega Platform
Unified platform for workflow automation, case management, integrations, low-code app development, process mining, robotic process automation and AI-powered decision logic.
Pega CRM Products
CRM applications for customer engagement on a unified platform with Customer Service, Sales Automation and Customer Decision Hub.
Pega Customer Service
Solution for end-to-end customer service with self-service, unified CSR Desktop, omnichannel handling, integrations, email automation and next-best-action support.
Pega Sales Automation
Platform for end-to-end automation of sales processes with lead management, opportunity insights, forecasting, AI coaching, partner relationship management and mobile sales.
Pega Customer Decision Hub
Real-time decisioning for personalised customer engagement with next best action, signal analysis and cross-channel interaction based on AI.
Pega Cloud
Cloud operations for Pega applications with scalability, availability, disaster recovery, backups, encryption, security features and central operations management.
Pega Blueprint
AI-assisted workflow and application design from ideation to production-ready go-live, with governance, best practices and support for legacy modernization.
Pega Consulting Services
Consulting services with program architecture, technical account management, Center of Excellence accelerators, DevOps guidance and application assessments.
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Location

Hier entsteht die Karte
Talacker 21
8001 Zurich

At a glance

Legal form
Corporation
UID
CHE-114.445.142
Founded
2008 · 18 years
Last commercial register change
October 28, 2025
Employees
1 to 10

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