The core activity of Phänomen AG is the operation of fashion specialty stores for ladies' and gentlemen's clothing, accessories and lifestyle products, offering a wide range of international top labels and newcomer brands, as well as personalized and expert advice for customers in an exclusive and unique shopping environment in the historic old town of Lucerne.
AI-generated
Offering
Products & services
Industry:Retail - Textiles & Clothing
✓ Offered10
Women’s fashion
Women’s clothing and fashion accessories, with in-store advice, a personal shopping appointment, a selection order, express alterations and home delivery.
Men’s fashion
Men’s clothing and fashion accessories, with in-store advice, a personal shopping appointment, a selection order, express alterations and home delivery.
Personal shopping
Personal shopping appointments outside normal opening hours, undisturbed shopping and personal advice with an aperitif.
Alterations atelier
Alterations to garments according to your wishes, including an express service for quick adjustments.
Made-to-measure service
Made-to-measure suits, made-to-measure vestons and made-to-measure shirts with a personalised fit and freely combinable options.
Company outfitting
Tailored CI clothing concepts for companies, matched to material, design and quality.
Fashion Concierge
Contact-free selection ordered by phone or email and delivered to your home, same-day delivery when ordered by 12:00, free shipping and collection of selection orders.
Phone, FaceTime and WhatsApp consulting
Advice by phone, virtual guided tour via FaceTime and sending images via WhatsApp to select styles and outfits.
Gift vouchers
Gift vouchers in beautiful packaging as a present for friends or family.
VIP card
Customer card with registered and accumulated purchases, thank-you benefits, information on highlights and invitations to events.
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