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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint744,962 companies indexed · Last updated: today
DirectoryIT & CommunicationSoftware DevelopmentMeilenQsome AG
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Qsome AG

Summary

About the company

Qsome AG is a software solution for queue and customer-journey management that helps service points control and coordinate customer flows. The platform includes modules for appointment scheduling, self‑check‑in terminals, ticket routing, SMS/email notifications and data analytics, and is available as a standalone or cloud-based deployment (e.g., One and Swarm).

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Products & services

Industry:Software Development
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Queue Management Platform (Qsome)
Queue management and customer journey control at service points with appointment booking, check-in, real-time notifications, digital forms, and data analysis.
Appointment Management
Appointment administration for staff and customers with available slot display, booking, appointment check-in, and integration with other tools.
Check-in and Self-Service Terminals
Check-in via self-service terminals with ticket printing, QR-code scanning, appointment check-in, and options for contactless queueing.
Real-Time Notifications and Visitor Guidance
SMS, email, and app-like mobile notifications with live status, information screens, and wayfinding for customers, visitors, or patients.
Digital Forms and Data Capture
Digital forms for capturing customer, visitor, and patient data while waiting, plus analysis, reporting, and process improvement.
Customer Journey Analytics
Analysis of waiting times, service times, KPIs, and workflows to optimise capacity, service quality, and customer experience.
Branch and Multi-Site Solution
Standalone or cloud-based deployment for a single location or for businesses with branches and multiple service points.
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Location

General-Wille-Strasse 336
8706 Meilen

At a glance

Legal form
Corporation
UID
CHE-481.626.895
Founded
2018 · 8 years
Last commercial register change
November 7, 2022
Employees
1 to 10

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