The core activity of Telono SA is providing services in the field of User Experience (UX), including: UX strategy development, user research, interface and service design, usability testing, UX evaluation and optimization, design thinking, design sprint, design maturity, and design system. The company supports customers in designing and optimizing digital products and services to create a better user experience.
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Industry:IT Consulting & Services
✓ Offered10
UX Research & Analysis
Collection and analysis of user feedback and usage data, qualitative and quantitative studies, interviews, observations, personas, and prioritisation of requirements for digital products and services.
Product Strategy
Clarification of target users, priority needs and decision criteria, with framing of structure, journeys, content organisation and navigation principles.
UX/UI Design
Information architecture, wireframes, interactive prototypes, UI design, design systems, and specifications and handoff for development.
UX Audits & Testing
Heuristic audits, user tests, prototype tests, journey analysis, analytics and field-data triangulation, and UX benchmarking to identify friction and prioritise fixes.
Co-creation Workshops
Alignment workshops, design thinking, co-created journeys and scenarios, prioritisation and convergence workshops to turn ideas and constraints into actionable decisions.
UX Writing & Content Strategy
Content audits, content strategy, microcopy, interface content, navigation clarifications and writing guidelines to improve comprehension, conversion and error reduction.
Digital Accessibility
RGAA/WCAG audits, tests with people with disabilities, design and prototype checks, and accessible design systems with recommendations for design and development.
UX-PM Certification
Certified UX training delivered online or in person, inter-company or in-company, with modules on research, testing, audits, personas, information architecture, prototyping and UX maturity.
Tailor-made UX Trainings
Tailor-made UX training with freely combinable modules, adapted to the organisation’s context, pace, examples and exercises.
The Lab – UX Test Studio
Rentable study space in Geneva for user tests, qualitative interviews, focus groups and market studies, with observation room and audio-video equipment.
Outbound Leads by COHAGA
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