The company supports financial institutions in their digital transformation by developing and implementing innovative solutions to make processes more efficient and unlock new potential. It offers specialized services and products, such as the Asteria platform for integrated banking solutions, emotion banking for customer-oriented solutions, and kompany for access to company data.
Digital consulting for financial institutions, omnichannel advisory processes, advisory solutions for customers and customer advisers, from concept to implementation with change management.
Client Lifecycle Management (CLM)
Client Lifecycle Management for financial institutions and payment providers, modular omnichannel processes for the entire customer lifecycle, digital account opening and back office automation.
Client Onboarding
Digital new-customer and new-product processes with integrated KYC and KYB solutions, implemented quickly and efficiently with solution partners.
Operation Excellence
Optimization of efficiency and effectiveness in banking and payment processes, audit and analytics, reorganisation, KPI frameworks, knowledge management and automation.
Merchant Payment Improvement
Optimization of payment processing for merchants, improvement of customer experience, revenue, fraud and risk management, omnichannel payments and integration.
Sourcing strategy & near-/offshoring evaluation
Assessment of back-office, finance and HR processes for sourcing scenarios, analysis of savings potential and risks based on benchmarks.
Sales Improvements
Sales analysis and optimization of incentive plans, cross- and upselling, campaign support, and integration into performance management systems.
Smart Finance
Digital financing processes for private individuals and SME customers, designed and implemented together with solution partners.
Smart Invest
Digital processes for investing and saving, designed and implemented together with solution partners.
Smart Compliance
Compliant processes and solutions with efficient processes, effective controls, and compliance expertise in line with FINMA, FATF, AML and FIDLEG requirements.
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