Die baselnetgroup ist der IT Partner für KMU in Basel und der Region. Sie verbindet umfassende IT Kompetenz mit persönlicher Betreuung, kurzen Wegen und echter regionaler Nähe. Von Beratung und Konzeption über Infrastruktur, Cloud, Security und Kommunikation bis zu Betrieb und Support erhalten Kunden ihre IT und Telefonie aus einer Hand. Dabei setzt die baselnetgroup auf pragmatische Lösungen, die zum Unternehmen passen, zuverlässig funktionieren und einen konkreten Nutzen schaffen. Persönliche Ansprechpartner und langfristige Partnerschaften machen den Unterschied. Dank einer Niederlassung in Australien kann die baselnetgroup Wartungsarbeiten während der Schweizer Nacht ausführen.
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Industry:IT Consulting & Services
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Planning, implementation and operation of modern IT infrastructures for SMEs with servers, storage, clients, hardware as well as local, cloud and hybrid environments. Cloud as well as local servers, hardware and networks.
IT consulting and digital transformation
Consulting, analysis and design of IT environments as well as support for digitization, process optimization, IT strategy and ICT procurement.
Managed IT Services and IT Operations
Operation, monitoring and maintenance of IT environments including monitoring, maintenance contracts, support, on-call and proactive system care. This includes the own services netgroupCARE, netgroupREPAIR, netgroupSUPPORT and netgroupPIKETT
Microsoft Azure and Cloud Solutions
Consulting, migration, operation and optimization of Microsoft Azure as well as hybrid cloud environments for Swiss SMEs. Azure can be combined with on-premises systems and other cloud platforms.
Business Telephony and Unified Communications
Planning, implementation and operation of modern corporate communication and telephony solutions with 3CX, Microsoft Teams, Luware and Mitel. Including alerting and special solutions with Ascom for healthcare. The solutions connect telephony and digital collaboration.
Cyber Security and IT Security
Comprehensive cyber security solutions for SMEs including protection of IT infrastructure, firewalls, security solutions, monitoring, and security awareness trainings for employees.
Backup, data backup and disaster recovery
Professional backup and data protection solutions for businesses, including immutable object storage to protect against data loss and cyberattacks. The baselnetgroup relies, among other things, on Veeam solutions.
Network, WLAN and Firewall
Planning, installation, operation and monitoring of professional corporate networks, WLAN environments and firewall solutions. The partner portfolio includes, among others, Fortinet, Cisco Meraki and UniFi.
IT solutions for healthcare and medical practices
IT infrastructure, cloud, communication, security and support for organizations in the healthcare sector, medical practices and other healthcare organizations such as hospitals, retirement homes and Spitex organizations.
Swisscom Business Services
As a Swisscom Platinum Partner, baselnetgroup advises and supports companies in the selection, integration and care of Swisscom Business Services. The solutions are adjusted to fit into existing IT, network and communication environments.
IT Support and Service Desk
Personal IT support for companies through an in-house helpdesk team. Requests are recorded centrally and processed by the support team as quickly as possible. For advanced requirements, different on-call models are available up to 24 hours a day, seven days a week.
Microsoft 365 and Modern Workplace
Consulting, implementation, migration, licensing and support for Microsoft 365, Teams and modern workplace solutions. The baselnetgroup is a Microsoft Solution Partner and Microsoft CSP Tier 1 Service Provider.
✕ Not offered7
Software development
Development of custom software or applications
Web design and website development
ERP Implementation ERP Consulting
Online Marketing and Digital Advertising Services
IT Support for Private Individuals
SAP consulting and implementation
Repairs for private devices
Expertise
Expert
Pascal Marquis
Owner and Managing Director
Pascal Marquis is CEO and co-founder of baselnetgroup AG. He combines many years of entrepreneurial experience with a clear focus on SMEs, regional proximity and pragmatic IT solutions.
Reviews
Aggregated rating
Aggregated rating
4.2
of 5
Aggregated from 25 reviews across all connected sources
Sources
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Common questions
Answers
What IT services does baselnetgroup offer for SMEs?
baselnetgroup accompanies SMEs from consulting to implementation and operation. This includes IT infrastructure, cloud, security, communication, support and digital solutions from a single source. This gives companies a single point of contact for many IT topics.
Does baselnetgroup also support Microsoft 365 and Azure?
Yes, baselnetgroup advises, migrates and operates Microsoft 365, Teams and Azure solutions. Hybrid environments with local systems and other cloud platforms are also implemented. The goal is appropriate, secure and efficiently usable work environments.
Does baselnetgroup also offer IT support with fast response times?
Yes, an in-house helpdesk team centrally receives requests and handles them as quickly as possible. For companies, various on-call models up to 24/7 are also available. This ensures rapid assistance even for urgent issues.
Does baselnetgroup also take care of cyber security and backup?
Yes, baselnetgroup protects IT environments with firewalls, monitoring, security solutions and awareness training. In addition, professional backup and disaster recovery concepts are implemented, including immutable object storage and Veeam. This helps protect data better against failures and attacks.
Can baselnetgroup also implement telephony and Unified Communications?
Yes, the baselnetgroup plans, installs and operates modern business telephony and collaboration solutions. Among others, 3CX, Microsoft Teams, Luware, Mitel and Ascom are used. This skillfully combines telephony and digital collaboration.
Can baselnetgroup perform maintenance outside Swiss working hours?
Yes, through the branch in Australia maintenance work can also be carried out during Swiss night hours. This reduces disruptions to daily operations and is an advantage especially for critical systems. This allows work to be planned with as little impact on operations as possible.
For which companies is baselnetgroup the right IT partner?
baselnetgroup is primarily aimed at SMEs in Basel and the surrounding region. It is especially suitable for companies that value personal support, short communication paths, and practical IT solutions. Organizations with more complex requirements also benefit from the broad competence available from a single source.
What does Baselnetgroup's Managed IT Service include?
Our managed services include monitoring, maintenance, monitoring (watching) and proactive system care of your IT environment. Depending on your needs, we supplement this with support, on-call service and our services netgroupCARE, netgroupREPAIR, netgroupSUPPORT and netgroupPIKETT. The goal is stable operation with minimal effort for your team.
Does baselnetgroup also work for the healthcare sector?
Yes, we offer IT solutions for medical practices, hospitals, nursing homes and home care organizations. We combine infrastructure, communication, security and support into a suitable overall solution. For special requirements in the healthcare environment we also take into account alerting and industry-specific systems.
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29 km radius from Grellingerstrasse 33, 4052 Basel
6 min read
When is IT consulting for SMEs really helpful?
From our perspective, this is the core: IT often works in day-to-day operations, but it has grown historically and is no longer strategically aligned. If you simply jump to a new product, you usually only solve a symptom. The better question is therefore first: What does the company really need, and what is sustainable for the next steps?
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