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DirectoryIT & CommunicationIT Consulting & ServicesMeggenIsonet AG
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Isonet AG

Summary

About the company

The company provides consulting services and solutions in the field of systemic process management, particularly in the automotive, banking and telecommunications industries. The core activity includes the conception, configuration and integration of process solutions in IT environments, the analysis and optimization of business processes, as well as the implementation of reporting and data analysis requirements.

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Offering

Products & services

Industry:IT Consulting & ServicesSoftware Development
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446 Platform®
Web-based software for digitizing and automating processes with modules for process, order, service, event, configuration, knowledge, contract, KPI and cost management.
446 Method®
Systemic process management for analyzing, designing and optimizing processes, focusing on participation, transparency, networking and implementation of the digital agenda.
Process digitization and optimization
Analysis, design and automation of business processes with individual tailoring, standardization, monitoring and integration into existing software environments.
IT Service Management
Structured management of IT services, orders, incidents and changes using workflows, service levels, event management and configuration management.
Knowledge management
Building and maintaining a knowledge base with articles, search criteria, ratings, categorization, multilingual support and integration into processes.
Contract management
Digitizing contracts with service priorities, escalation times, monitoring of disruptions and rule-based early warnings.
Order management
Structured capturing and processing of requests, incidents, offers, orders, claims and changes using forms and defined process flows.
Event management
Monitoring of system environments, filtering of events, configuration of notifications and automatic order creation based on rule definitions.
Configuration management
Management of configuration items and CMDB relationships including asset management, hardware and software inventory, and authorization system.
KPI management
Web-based reporting and analysis with dashboards, statistics and KPIs for orders, transactions and operational developments.
Cost management
Administration and charging of services with budget control, internal and external services, and transparent cost accounting.
Consulting and implementation of process solutions
End-to-end consulting, development and integration of processes, complemented by software for digitization and support around the solutions.
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Location

Kreuzbuchstrasse 40
6045 Meggen

At a glance

Legal form
Corporation
UID
CHE-107.691.285
Founded
1994 · 32 years
Last commercial register change
April 8, 2021
Employees
11 to 20

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