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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,041 companies indexed · Last updated: today
DirectoryRetail & CommerceSoftware TradeRotkreuzITConcepts-Solutions GmbH
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ITConcepts-Solutions GmbH

Summary

About the company

ITConcepts-Solutions GmbH is an IT consulting firm that supports organisations with cloud transformation, automation and service management. It provides vendor‑neutral IT advisory, implementation and software development services, and offers solutions for IT security, IT operations management and operational data analytics.

AI-generated
Offering

Products & services

Industry:Software Trade
✓ Offered10
IT strategy consulting
IT strategy consulting & advisory with process analysis, digital maturity assessment, IT strategy development, roadmapping, business-IT alignment and change management.
Implementation & migration
IT implementation and migration for new software, platform changes and cloud migrations; including data migration, rollout management, cutover planning as well as training and user enablement.
Support
1st-level support for existing customers, support desk via email and phone, access to the DWP service portal, and request of username and password.
IT security
IT security with security management, IAM solutions, data access governance and protection against ransomware; complemented by platforms such as Splunk, Halcyon, SailPoint and Evolveum.
IT service management
ITSM for the automation and digitisation of IT services, including service desk, incident management, performance analytics and asset management, as well as solutions with BMC, Xurrent and Workato.
IT operations management
ITOM for managing and automating operational processes, including capacity, performance, availability, CMDB-oriented transparency, as well as solutions with BMC Control-M, Discovery, Grafana, Splunk and Nexthink.
Identity & access management
IAM solutions for user management, access control, role models, recertifications and governance; with SailPoint, Evolveum MidPoint and Saviynt to support security and compliance.
AI service management
AI-powered service management with AIOps, agentic AI and HelixGPT for error detection, automation of routine tasks, natural interactions and more efficient service desk processes.
AI potential analysis
Analysis of processes, data and use cases to provide a decision basis for using HelixGPT; including introduction and demo, technical and organisational review, and use-case assessment.
IT monitoring
IT data analysis for real-time capture, storage, analysis and visualisation of large data volumes; with AIOps, Grafana, Nexthink and Splunk to detect outages and performance issues.
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Reviews

Aggregated rating

Aggregated rating
5
of 5

Aggregated from 5 reviews across all connected sources

Sources
GGoogle55
★TrustpilotSoon
PProvenExpertSoon

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Location

Grundstrasse 10
6343 Rotkreuz
Opening hours
Mon
08:00 - 12:00, 13:00 - 17:00
Tue
08:00 - 12:00, 13:00 - 17:00
Wed
08:00 - 12:00, 13:00 - 17:00
Thu
08:00 - 12:00, 13:00 - 17:00
Fri
08:00 - 12:00, 13:00 - 17:00
Sat
Closed
Sun
Closed

At a glance

Legal form
Limited Liability Company
UID
CHE-109.335.878
Founded
2004 · 22 years
Last commercial register change
June 20, 2023
Employees
1 to 10

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