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DirectoryIT & CommunicationSoftware DevelopmentKreuzlingenMedallia Switzerland GmbH
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Medallia Switzerland GmbH

Summary

About the company

Medallia Switzerland GmbH provides a platform for customer experience and employee experience management. The company collects feedback signals, analyzes them with AI, and helps organizations turn them into prioritized actions.

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Products & services

Industry:Software Development
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Experience Management Platform
Platform for capturing every signal, AI-driven analytics, role-based reporting, integrations, administration, and enterprise security for customer, employee, and contact center programs.
Customer Experience Management
Customer feedback capture and analysis, digital experience, experience orchestration, and personalized messaging to manage customer journeys.
Employee Experience Management
Employee listening and activation for feedback from candidates through exit, with real-time action on feedback.
Contact Center Experience Management
Conversational intelligence, agent coaching, quality management, and intelligent callback for improved service quality, coaching, and callback handling.
Market Research Solutions
Market research strategy and services, Agile Research with pre-built surveys, and Video Research for focus groups and panel studies.
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Location

Schlossweg 5
8280 Kreuzlingen

At a glance

Legal form
Limited Liability Company
UID
CHE-257.107.228
Founded
2021 · 5 years
Last commercial register change
June 16, 2025
Employees
1 to 10

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