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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,194 companies indexed · Last updated: today
DirectoryBusiness & Technical ServicesAdministrative ServicesZugMedical Service & Secrétariat AG
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Medical Service & Secrétariat AG

Summary

About the company

The company offers a wide range of services for medical professionals and institutions. The core activities include: * Call center services (télésecrétariat) * Creation of medical reports * Accounting and financial management * Medication inventory management (gestion de stock de médicaments) * Print and digital services (printing, design, web development) * Customer support and care (e-mail, chat, phone) * Cybersecurity services The company positions itself as a full-service provider for medical professionals and institutions, offering a broad spectrum of services to support their administrative and operational tasks.

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Products & services

Industry:Administrative Services
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✓ Offered
12
Dedicated medical tele- secretary service
Medical tele-secretarial service with management of patients’ calls, message transmission and appointment scheduling, with a shared calendar and telephone reception over an extended time window.
Medical reports
Writing of medical reports in Geneva, with a tailored service, compliance with Swiss standards and internal quality control to reduce errors.
Accounting
Outsourced medical accounting, with accounting and tax recommendations, bookkeeping and adaptation to the requirements of the professional activity.
Medication stock management
Medication stock management tool with real-time tracking of incoming and outgoing items, invoicing and statistics, to anticipate restocking needs.
Web & IT services
Creation and development of medical websites, with responsive design, smooth navigation, respect for the brand guidelines and management of online visibility.
Customer service
Outsourced customer service with call handling, requests, technical support, message capture, virtual reception and order processing.
Email support
E-mail support with replies to urgent business needs, with turnaround times ranging from five minutes to one day depending on the request.
Live chat support
Real-time customer support via chat, provided by human operators, to answer visitors, provide help and convert prospects into customers.
Text and SMS support
Support via text messages and SMS, including sending follow-up messages, instructions, contact information and RMA numbers to the customer’s mobile phone.
Telemarketing campaigns
Outbound call center services to design, manage and implement personalized and flexible telemarketing campaigns, with call recording.
Print & scanning
Print and digitisation of documents with graphic design, brochures, business cards, certificates and digitisation of patient files and archives.
Project management
Project management for organising and tracking services, offered among the company’s administrative support services.
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Location

Baarerstrasse 135
6300 Zug

At a glance

Legal form
Corporation
UID
CHE-468.539.521
Founded
2015 · 11 years
Last commercial register change
June 16, 2026
Employees
1 to 10

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