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DirectoryIT & CommunicationIT Consulting & ServicesLuganoMRC Omnichannel Sagl
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MRC Omnichannel Sagl

Summary

About the company

The core activity of MRC OmniChannel is consulting and implementing digital solutions for companies, particularly in the area of omnichannel management. The company offers innovative services and solutions in the areas of strategy, business organization, operational processes, information systems, and digital transformation. It supports customers in solving complex challenges and helps them optimize their business processes, increase sales, and improve customer satisfaction.

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Products & services

Industry:IT Consulting & Services
✓ Offered9
Sales Boost
Omnichannel sales strategy, development and management of new sales channels, end-to-end support from initial design through daily operations.
Brand Strategy
Research on target audiences and competitors, defining positioning, developing brand strategies, and real-time monitoring of brand health with RTBH.ai.
Omnichannel Marketing
Omnichannel communication strategies, mapping the customer journey, and optimizing all touchpoints to enhance brand and sales.
Process Engineering
Mapping of business processes, identification of areas for improvement, streamlining of inefficiencies, and support for digital transformation.
Information Management
Analysis and integration of data sources into a unified database, data mining, a consolidated view of the company and customers, GDPR compliance.
Workforce Development
Organizational structures, training and motivation programs, and initiatives to promote knowledge sharing and internal collaboration.
Information Technology
Analysis of company hardware and software, recommending suitable solutions, training, and support for using the new tools.
RTBH.ai
Real-time analysis of brand health, measurement of positioning, brand power, conversion funnel, sentiment and topics via an AI engine.
Interim Executive
Placement of expert executives to cover temporary company roles, manage prolonged absences, change management, turnover, and contingencies.

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Location

Corso Elvezia 25
6900 Lugano
Opening hours
Mon
09:00 - 12:30, 14:00 - 17:00
Tue
09:00 - 12:30, 14:00 - 17:00
Wed
09:00 - 12:30, 14:00 - 17:00
Thu
09:00 - 12:30, 14:00 - 17:00
Fri
09:00 - 12:30, 14:00 - 17:00
Sat
Closed
Sun
Closed

At a glance

Legal form
Limited Liability Company
UID
CHE-260.407.889
Founded
2018 · 8 years
Last commercial register change
July 22, 2024
Employees
11 to 20

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