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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,194 companies indexed · Last updated: today
DirectoryFinance & InsuranceFinancial ServicesZurichStiftung Schweizerischer Bankenombudsman
Stiftung Schweizerischer Bankenombudsman Logo
Verified· 4 sources

Stiftung Schweizerischer Bankenombudsman

Summary

About the company

The company's core activity is wealth management and investment advice for clients, including account management, execution of client orders and provision of information on held securities. The company also offers services such as verification of payment promises and payment traffic documents. Furthermore, the company acts as an ombudsman for banks and provides a platform for processing complaints and searching for dormant assets (dormant accounts).

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Offering

Products & services

Industry:Financial Services
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Information and mediation office for bank customers
A neutral, free information and mediation office for questions and complaints regarding banking and financial services transactions; reviews dossiers, requests statements, and proposes solution options.
Complaint handling procedure for banking and financial services transactions
Complaint handling procedure for customers of member institutions of the Swiss Bankers Association; written submission, review of the documents, contact with the financial company, and conclusion by decision or settlement.
Central search for unclaimed assets
Central search for eligible persons for contact and unclaimed assets held with Swiss banks; query of the central database and support for the publication list.
Direct request to the bank
Direct request to a known bank in Switzerland for persons who suspect uncontacted assets and who already know the bank.
Publication list for long-term unclaimed assets
Online publication platform for long-term unclaimed assets; claim registration is forwarded electronically to the relevant bank, with an information office for questions and problems.
Reviews

Aggregated rating

Aggregated rating
3.7
of 5

Aggregated from 3 reviews across all connected sources

Sources
GGoogle3.73
★TrustpilotSoon
PProvenExpertSoon

Further sources are added continuously and factored into the ranQ Rating.

Press

Media

May 23, 2023Media
Bankenombudsman registriert erneut mehr Betrugsfälle
watson.ch
April 11, 2022Media
Neuer Bankenombudsman für die Schweiz | People | Aktuell
investrends.ch
April 11, 2022Media
Neuer Bankenombudsman
rheintal24.ch
April 11, 2022Media
Andreas Barfuss folgt als Bankenombudsman auf Marco Franchetti
swissinfo.ch

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Location

Bahnhofplatz 9
8001 Zurich
Opening hours
Mon
08:30 - 11:30
Tue
08:30 - 11:30
Wed
08:30 - 11:30
Thu
08:30 - 11:30
Fri
08:30 - 11:30
Sat
Closed
Sun
Closed

At a glance

Legal form
Foundation
UID
CHE-101.617.994
Founded
2000 · 26 years
Last commercial register change
June 4, 2026
Employees
11 to 20

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