Periscoop AI AG develops the Mentiora platform to deploy AI agents that automate sales and customer‑support tasks. The platform includes a supervision engine for policy alignment, tools to evaluate interaction quality, smart routing, and capabilities to build and fine‑tune organization‑specific models.
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Frontline AI Platform
Frontline AI for customer communication, support and sales; evaluates messages by quality, risk and usefulness and automatically releases, blocks or escalates them.
Customer Communication Quality Control
Control and clarity for messages across all channels; evaluates content by quality, risk and usefulness and protects customer communication with automated decisions.
Content Moderation
Content moderation with higher accuracy; protects communities according to guidelines, provides real-time transparency on published, rejected or blocked content and reduces manual review.
Customer Outreach Quality Gate
Quality check for customer outreach; ensures outgoing communication is effective, secure, brand-compliant and aligned with the desired behaviour and product usage.
Customer Support Quality Analysis
Analysis of support conversations for quality assurance; identifies gaps, improves consistency and effectiveness, strengthens CSAT and reduces manual QA effort.
AI Safety and Guardrails
Enterprise security and guardrail layer for AI interactions; checks responses against guidelines, prevents prompt injections, sycophancy and off-policy advice.
AI Evaluation and Quality Engine
Quality engine for ongoing evaluation of AI interactions; uses AI judges, checks responses against business goals and feedback loops for continuous improvement.
SDK and Integration Support
SDK documentation, API reference and integration examples for connecting to existing systems and for the quick implementation of the platform.
Technical Support
E-mail support for platform, integration and usage questions; replies within one business day.
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