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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,194 companies indexed · Last updated: today
DirectoryBusiness & Technical ServicesCall CentersKriensSM Service Marketing AG
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SM Service Marketing AG

Summary

About the company

The core activity of SM Service Marketing AG is the provision of marketing services for the pharmaceutical industry, particularly for the life science industry. The services include: Call center and appointment scheduling for field service; Targeting and mailing production; E-permission for e-mails and e-voting; Voting systems and rental of telephone operators; Interface support for cloud CRM solutions; Updating and maintenance of address databases for the Swiss healthcare market. The company supports its customers in achieving their goals through targeted outsourcing, enabling them to focus on their core tasks.

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Offering

Products & services

Industry:Call Centers
✓ Offered10
Healthcare address database
Up-to-date Swiss healthcare address database with daily updates, address purchase or leasing, a mutation service and ongoing maintenance for life science companies and medical publishers.
XPRIS CRM solution
CRM system for the pharmaceutical and life science industry with address database integration, support in Switzerland, training, updates and cloud-based further development.
Interface & API support
Interface support for integrating address data into cloud-based CRM and ERP solutions, including consulting, development, maintenance and support with updates.
Opt-in management
Opt-in collection for digital communication with physicians via a Swiss call center, including target group definition, project planning and execution.
Appointment setting
Appointment scheduling for field sales with trained Swiss staff, an up-to-date address database and coordinated route planning.
Telemarketing & market research
Telemarketing, customer care, follow-up campaigns, scientific surveys and market analyses for the healthcare and life science industry.
Targeting & territory management
Data-driven targeting, telephone surveys and territory segmentation to optimise field sales, market potential and sales areas.
Postal & fax mailings
Postal mailings, fax campaigns and responder processing including printing, addressing, enveloping, postage, dispatch and returns handling.
DHPC-, RMP- & data privacy mailings
Compliant dispatch processing of DHPC, RMP and data privacy notices to defined recipient groups with up-to-date addresses and documentation.
Prescription & prescriber data
Analysis of prescription and prescriber data to assess specialist groups, number of patients, therapy lines, treatment duration and compliance.
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Reviews

Aggregated rating

Aggregated rating
1
of 5

Aggregated from 1 reviews across all connected sources

Sources
GGoogle11
★TrustpilotSoon
PProvenExpertSoon

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Location

Industriestrasse 13
6010 Kriens

At a glance

Legal form
Corporation
UID
CHE-107.381.063
Founded
1992 · 34 years
Last commercial register change
April 25, 2018
Employees
21 to 50

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