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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,041 companies indexed · Last updated: today
DirectoryIT & CommunicationIT Consulting & ServicesZurichSPitch AG
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SPitch AG

Summary

About the company

SPitch AG develops an omnichannel conversational AI platform for enterprises, offering modular products such as Virtual Assistant (voice and text), Speech Analytics, Voice Biometrics, Knowledge Agent, Chat Platform, Agent Assist, Agent Training and Quality Management. The company also provides professional services, strategic consulting and integrations with contact centre, CRM and cloud platforms.

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Products & services

Industry:IT Consulting & Services
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12
Collaborative Agentic AI Platform
Platform for customer-focused voice and text interactions, with LLM support, Conversational AI, omnichannel capabilities, and integration with existing back-end systems.
Virtual Assistant (VA)
Omnichannel virtual assistant for voice and text requests, with 24/7 self-service, FAQ answers, automation of standard requests, and handover to live agents.
Speech Analytics (SA)
Analysis of 100% of voice and text interactions, with sentiment analysis, compliance monitoring, conversation summaries and reports for contact centre optimisation.
Voice Biometrics (VB)
Voice biometrics for identifying and authenticating callers, with continuous verification, fraud detection and an anti-spoofing module.
Knowledge Agent (KA)
AI-supported knowledge management for customers and employees, with RAG search, content management, FAQ answers and knowledge delivery via self-service channels.
Chat Platform (CP)
Chat platform for web chat, mobile apps, Messenger and social media, with chatbots, live chat support, handover to agents and chat analytics.
Agent Assist (AA)
AI-assisted support for contact centre agents, with next-best-action, real-time knowledge delivery, conversation summaries, coaching and compliance support.
Agent Training (AT)
AI-supported training and simulation for contact centre agents, with realistic scenarios, onboarding support and role-based learning plans.
Quality Management (QM)
Intelligent quality management for contact centres, with automated call scoring, 100% interaction coverage, compliance monitoring and coaching-ready insights.
Professional Services
Implementation and consulting services with project management, solution architecture, deployment engineering, managed services and technical support for Spitch solutions.
Strategic Consulting
Strategic AI and transformation consulting with goal setting, roadmap development, optimisation strategies, readiness assessment and compliance guidance.
Customer Contact AI Hub
Solution for heavy-materials operations with dispatch automation, multilingual 24/7 support and conversation analytics for operational insights.
Press

Media

November 10, 2023Media
Spitch Voicebot beantwortet Kundenanliegen bei Tessiner Stromversorger
netzwoche.ch
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Location

Stockerstrasse 10
8002 Zurich

At a glance

Legal form
Corporation
UID
CHE-267.650.592
Founded
2014 · 12 years
Last commercial register change
August 7, 2026
Employees
11 to 20

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